General FAQs

Q1: How do products of SloxSoft work?

Ans:

At SloxSoft, products are a downloadable software tools that give you a free diagnosis of issues that may be affecting your PC's performance. Once you have done your diagnosis complete, you can select to activate the full version of the software in order to eradicate many of the issues that have been found. If you select, you can also do a contact to our Support team for an innovative diagnosis and assistance with your computer.


Q2: What do its products do?

Ans:

The full, or paid version of the SloxSoft products will attempt to delete issues found with your computer's registry and hard drive, counting removal of junk files, unnecessary registry entries, Internet browsing traces, and disjointed portions of your hard drive.


Q3: How do we activate the full version of its products?

Ans:

You may buy an activation code for the full version of its products. Really, this will take you to a website where you can buy an activation code that will be e-mailed to you.


Q4: How do we activate my software?

Ans:

If you bought any of its software and would like to activate the software yourself, please follow the steps below.

  • Open the software
  • Do a Click the "Activate Now" button in the software
  • Copy the activation code in your buying confirmation email by highlighting it and pressing CTRL + C
  • Paste the code into the field in the "Enter Activation Code" window by clicking the field and pressing CTRL + V
  • Press "Activate"

Q5: How to uninstall its products?

Ans:

To uninstall its products from your computer:

  • 1: In the Start menu, click Control Panel (you may need to do a click on Settings first).
  • 2: Click Uninstall a program, or Programs and Features, or Add or Remover Programs.
  • 3: In the list of programs, select SloxSoft and then click Uninstall/Change.
  • 4: Follow the shown instructions to complete the uninstallation.

Q6: What are the system requirements for Products at SloxSoft?

Ans:

Our product is attuned with Windows 7, 8, 10, XP, Vista, 2008. 32/64bit version.


Q7: Who do I contact with questions about my purchase, or product support?

Ans:

For questions about your purchase, or products from SloxSoft, please call on: +1-800-404-1148.





Sales FAQs

Q1: I mean to cancel my auto-renewal subscription.

Ans:

You could cancel the automatic renewal plan about your product at any time by the following instructions:

  • 1: Search your order using your order number and email address. If you do not have this information, you may also find your order with the credit card used to make your purchase and transaction date.
  • 2: Click on the most recent "Order ID " of the product whose auto-renewal plan you would like to cancel.
  • 3: Click on the name of the product.
  • 4: Click on "cancel subscription. "

OR you could contact our support to stop your auto-renewal subscription.


Q2: How long is the legal service time of the license code?

Ans:

The valid service time of the license code seems as one (1) year, and you could use one license code on your 3 computers. During the one year, you could update to any new version free of charge.


Q3: What can I do if I lost my license key?

Ans:

If you lost your license code, you can do a Click at SloxSoft to find your license key back, or you can make a contact to our support to assist you get it. So please avails us with thorough information about your purchase, such as order ID, email address, etc.


Q4: How may I renew my license key?

Ans:

We constantly offer renewal discount to our customers. Customers could renew their license key here. By renewing, your current subscription is to be extended for another 12 months automatically and you will have your present license key.


Q5: What type of payment do you take?

Ans:

We accept Visa / MasterCard / American Express, PayPal, Credit and Debit card (Payment information by Fax). So please choose the appropriate payment option to finish your order.


Q6: Is it safe to purchase via your website?

Ans:

This is 100% safe. Our website is scanned by best antivirus security on a daily basis. We unite with 3rd- party to receive payment. During the order process, SSL encryption is related to defend all the data and information you availed for the order.


Q7: What is the differences between your Trial version and Full version?

Ans:

For the full version, it seems for the business use. You could get 30 days full function trial. When the trial period is over, you have to pay for it to get a license to activate its utilities trial version.


Q8: When will I receive my license code information after purchasing for PC utilities at SloxSoft?

Ans:

When purchasing by credit card, you will immediately receive your registration and license code information via email. If the product is purchased using one of our alternative billing methods, you will receive your registration and license code information as soon the payment has been received and cleared. Please note some small delays may occur in verifying your credit card details under some circumstances.


Q9: How do we renew my license code?

Ans:

We continuously offer renewal discount to our customers. Customers may renew their license code here. By recommencing, you will get a new subscription and a new one (1) year license code. You need to manually record SloxSoft with your new license code.


Q10: What do we do for the Lost License?

Ans:

To recover the lost license code, please send email to support@sloxsoft.com, counting your name, email address and Order ID (if known). We are content to offer you your registration code again.


Q11: What is its Refund Policy?

Ans:

SloxSoft comes with a 30 day risk free guarantee. If for any reason, you are not totally content with your software from SloxSoft, simply do a contact to our customer support toll free at +1-800-404-1148 within thirty (30) days of purchase for a full refund.





Disk Tuner

Q1: Does Disk Tuner can help me?

Ans:

Disk Tuner can assist you to clean these trash files/temp files, browser cache files, Recycle Bin, etc. to free up your drive space.


Q2: Why does Disk Tuner display me - "Some files are failed to be removed"?

Ans:

Some files cannot be removed, as they are being used by other programs. Ordinarily these files find in the users' temporary folders or Windows' temporary folders. If you will to remove them, you need to close all other programs first or run Disk Tuner in the safe mode.


Q3: Why can Disk Tuner still find some removed files, though I have cleaned the drive?

Ans:

Though you have cleaned the drive, Disk Tuner still may find some removed files. However, these files have been abolished. These files could be reinstated by Disk Tuner but they will be inaccessible.


Q4: How can I install and run Disk Tuner?

Ans:

  • Download and install Disk Tuner from the link on the right side of this page
  • Follow the installation wizard simple steps.
  • Launch PC Cleaning Utility.

Q5: How can I uninstall Disk Tuner?

Ans:

To do uninstallation of the program, please do the following:

  • Go to Start -> Settings -> Control Panel -> Add/Remove Programs
  • Locate PC Cleaning Utility in the list, select it and click on the Remove button




Reg Tuner

Q1: What is Registry?

Ans:

The Windows Registry stores configuration settings and options on Microsoft Windows operating systems. It covers settings for low-level operating system components and for applications running on the platform that have opted to make use of the registry.


Q2: Why do I need to clean Registry?

Ans:

When you install an application, new registry entries will be created. These entries should automatically be deleted when you uninstall the application. Unfortunately, it does not always work that way. Occasionally, you will find that some applications fail to remove their own registry entries. These entries then become obsolescent. So, to keep your computer cleaned from registry errors and any junk of registry of software, it is recommended to stand concrete by Reg Tuner available at SloxSoft.


Q3: Is it safe using Reg Tuner to clean registry?

Ans:

Sure! Reg Tuner has the auto-backup feature. When you click on Clean button, Reg Tuner will back up those be removed registry automatically, then remove them.


Q4: Can Reg Tuner boost my SSD?

Ans:

Yes, it can. So open Reg Tuner->click System Tune-up, click Optimize button will optimize all items include SSD. If you only mean to optimize SSD, just select following five items:

  • Inactivate defrag system drive on boot to rise working life of SSD
  • Disable auto defrag when lazy to grow working life of SSD
  • Restrict SuperFetch parameters to increase functioning life of SSD
  • Deactivate prefetch considerations to rise operational life of SSD
  • Allow TRIM function to increase working performance of SSD
  • Then click on Optimize button.

Q5: How to update Reg Tuner?

Ans:

Usually, when you open Reg Tuner, it means to check updates automatically. You can check updates manually by clicking Menu icon on the top right->click Check for updates in the drop-down menu, or you could click Check for update button on the bottom.





Shutdown Scheduler

Q1: How to trust on Shutdown Scheduler?

Ans:

Know Shutdown Scheduler at SloxSoft helpful to avail PC users a custom PC experience to shut down, restart, log off/hibernate your PC. So to consider your system befriended to you, this utility is composed all about.


Q2: What are the difference between Shutdown and Power Off?

Ans:

If you do not plan to use your computer for a time, you might want to turn it off completely. Before you shut down your PC, close all open desktop apps-this will urge you to save your work. Some computers have a power button (Power button) on the Start screen. If your PC has a power button, click it to shut down.

You may set the Power Off button to perform as a power switch functions on a power supply. The virtual machine is sharply powered off, with no deliberation for work in progress. You can also set the Power Off button to send a shutdown signal to the guest operating system. An operating system that identifies this signal shuts down elegantly.


Q3: What are the difference between Sleep and Hibernate?

Ans:

Sleep appears as a power-saving state that lets a computer to rapidly restart full-power operation when you want to start working again. Putting your PC into the sleep state is as giving a Pause to a DVD player-the computer instantly stops what it is doing and is set to restart when you want to resume working.

Hibernation is a power-saving state intended mainly for laptops. While sleep sets your work and settings in memory and pulls a small amount of power, hibernation sets your open documents and programs on your hard disk, and then turns off your computer. Of all the power-saving states in Windows, hibernation makes use of the smallest amount of power. On a laptop, use hibernation when you recognize that you would not use your laptop for a comprehensive period and would not have an occasion to charge the battery through that time.


SloxSoft LLC

250 58TH Street North

APT 1302

ST Petersburg

FL 33710 US